WhatsApp Order Verification

Stop shipping
unconfirmed COD orders

Reduce return-to-origin (RTO) on cash-on-delivery orders by 20%+. A WhatsApp confirmation goes out the moment the customer checks out — they reply YES to lock in delivery, or the order auto-cancels in 24 hours before you've shipped a single item.

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Shopify WooCommerce PrestaShop WhatsApp Business

How it works

Four steps. Zero manual follow-up.

01

Connect your store

Paste your store API key or complete the Shopify OAuth flow. COD Verifier starts listening for new COD orders immediately.

02

WhatsApp sent at checkout

The moment a COD order lands, your customer receives a WhatsApp Business message with order details and a one-tap confirm button.

03

Customer replies YES

A YES reply locks in the delivery. The order moves to fulfillment-ready status in your store instantly via webhook.

04

24h silence = auto-cancel

No reply in 24 hours? The order auto-cancels before fulfillment. You never ship a box that was never going to be accepted.

Features

Everything that makes COD profitable

20%+ RTO reduction

Unconfirmed orders never ship. The Day-1 ROI on the Standard plan is 9 prevented returns — at $0 shipping cost each.

24-hour auto-cancel

Silent customers are handled automatically. No manual order review, no cron jobs, no operations overhead.

Multi-platform support

Works with Shopify (OAuth), WooCommerce, and PrestaShop (API key). HMAC-validated webhooks on every inbound event.

Privacy-first phone handling

Phone numbers are hashed before storage. 90-day message retention. Data stays in EU (Hetzner Falkenstein) with row-level security per tenant.

WhatsApp Business API

Runs on Meta's Cloud API — no third-party WhatsApp wrappers. HMAC-verified inbound webhooks. Button replies + free-text YES accepted.

Consent-compliant

90-day sensitive-scope re-consent cycle. Integrations auto-disable at expiry with merchant notification — no silent permission creep.

Pricing

Start free. Pay when it pays for itself.

Every tier includes WhatsApp confirmation messages, auto-cancel at 24h, and multi-platform webhook support.

Free
$0/mo

Up to 10 verifications per month. No card required.

  • 10 verifications / month
  • Shopify, WooCommerce, PrestaShop
  • WhatsApp Business confirmation
  • 24h auto-cancel
  • Basic dashboard
Standard — most popular
$25/mo

500 verifications / month. Day-1 ROI: 9 prevented returns.

  • 500 verifications / month
  • All Free features
  • Priority WhatsApp delivery
  • Order-level analytics
  • Multi-store support
  • Email alerts on auto-cancels
Growth
$49/mo

2,000 verifications / month. For high-volume COD merchants.

  • 2,000 verifications / month
  • All Standard features
  • Bulk order import
  • Custom confirmation message templates
  • Dedicated support

Trust & security

Built for merchant-grade reliability

EU data residency

All data stored in Hetzner Falkenstein (Germany). Row-level security per tenant. GDPR export and erasure on request.

HMAC-validated webhooks

Every inbound webhook is HMAC-verified before processing. WhatsApp sha256= over app secret; Shopify X-Shopify-Hmac-SHA256 constant-time compared.

Minimal data access

Shopify OAuth scopes: read_orders, write_orders, read_customers — nothing else. Phone numbers hashed before storage. We never read product or financial data.

FAQ

Common questions

Waitlist

Get early access

Be notified when COD Verifier opens to new merchants. No spam — one email when the door opens.

Stop absorbing COD return costs

Join the waitlist or sign in to get started today.

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