Support
We're here to help
Questions about setup, billing, or your store integration? Reach us by email and we'll get you sorted. Many answers are already on the FAQ page.
Email support
Email is the best way to reach us. Include your store URL and a description of what you're seeing so we can dig in faster — screenshots help. Please don't include passwords, API keys, or OAuth tokens in your message.
Email [email protected]Direct address: [email protected]
Other useful links
- Account & billing: manage your subscription, upgrade, or cancel from the billing dashboard after you sign in.
- Email preferences: change what we send you via opt-in / opt-out.
- Privacy & data requests: for GDPR access or erasure, email [email protected] (see the Privacy Policy).
What we can help with
- Connecting your Shopify, WooCommerce, or PrestaShop store
- Setting up your WhatsApp Business account for the sender line
- Understanding why an order was confirmed or auto-cancelled
- Billing, plan limits, and upgrades or downgrades
- Privacy, data residency, and GDPR data requests